Question 1

Where is WebbCode Studios based?

Accepted Answer

We're headquartered in Accra, Ghana, and work with clients across the UK, the USA, and the wider African continent, remote-first.

Question 2

Do you only work with clients in Ghana?

Accepted Answer

No. We work with clients in Ghana, the UK, the USA, and other African markets, and structure meetings and communication around your time zone.

Question 3

What currencies do you invoice in?

Accepted Answer

We can invoice in GHS, GBP, or USD depending on your location — this is confirmed in your proposal.

Question 4

How much do your services cost?

Accepted Answer

Cost depends on project scope. Website projects, app builds, branding, and marketing retainers are all quoted individually after a discovery call.

Question 5

Do you require a deposit?

Accepted Answer

Yes, most projects require a deposit before work begins, with the remaining balance split across agreed milestones.

Question 6

Do you offer ongoing retainers?

Accepted Answer

Yes — for marketing, social media, and website maintenance, we offer monthly retainer packages.

Question 7

How long does a typical project take?

Accepted Answer

Timelines vary by service — website projects typically run 3–12 weeks, app projects 8–16 weeks, branding 4–6 weeks. Exact timelines are confirmed in your proposal.

Question 8

Will I have a single point of contact?

Accepted Answer

Yes. Every client is assigned one point of contact who coordinates the full project team.

Question 9

What do you need from us to get started?

Accepted Answer

Typically: your goals, any existing brand assets, examples you like/dislike, and access to relevant accounts (domain, hosting, social pages) where applicable.

Question 10

Do you offer support after launch?

Accepted Answer

Yes, we offer maintenance and support packages for websites and apps, and ongoing management for marketing and social media.

Question 11

What if we need changes after the project is delivered?

Accepted Answer

Minor revisions are typically included within the agreed scope; larger changes are quoted as a new phase of work.

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